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Fathom

FreemiumProductivity Last updated: June 1, 2026

Fathom is a free AI meeting notetaker for Zoom, Google Meet, and Teams with unlimited recording, transcription, action items, and CRM sync.

Our General Score

9.0/10
Functionality9.0
Features8.5
Usability9.5
Value9.5
Integrations8.5
Reliability9.0

Plans & Pricing

Model

Fathom AI notetaker with unlimited transcription and 5 advanced AI summary calls per month (action items, follow-up emails, Ask Fathom); 25-language transcription

Usage Limits

Unlimited recordings; unlimited transcription; 5 advanced AI summaries/month (action items, follow-up emails, Ask Fathom); basic summary template after cap; no Zapier; no custom templates; no SSO

Use Cases

Personal Productivity

9.5

Free unlimited recording and transcription with 5 AI summaries/month means individuals attending fewer than 5 important meetings monthly never pay for Fathom — and the bot join with no manual note-taking required during calls is documented across G2 5.0/5 from thousands of reviewers as the zero-effort meeting documentation workflow.

Sales

9.2

Business plan at $28/user/month with automatic Salesforce and HubSpot field sync eliminates the 5–10 minutes of manual CRM logging per call, AI Scorecards provide call quality coaching data across the sales team, and Deal View surfaces all meeting history for a specific deal in a single view for pipeline management.

Automation

8.5

Zapier integration on Premium and above triggers post-meeting workflows (task creation, CRM updates, Slack notifications) from completed meeting summaries; action items automatically extracted from every meeting; follow-up emails drafted and ready to send immediately after calls without manual composition.

Research

8.0

Ask Fathom conversational AI enables natural-language queries across the full meeting history ("what did we discuss about pricing last month?"); transcripts in 25 languages support multilingual research interviews; searchable call library enables retrieval of specific meeting discussions across the full recorded history.

Platforms

WebDesktopBrowser Extension

Capabilities

Context WindowN/A
API PricingN/A
Image Generation✗ No
Memory Persistence✓ Yes
Computer Use✗ No
API Available✗ No
Multimodal◑ Partial
Open Source✗ No
Browser Extension✓ Yes

Overview

Fathom is an AI meeting assistant that joins Zoom, Google Meet, and Microsoft Teams calls as a bot, delivering unlimited recordings, transcriptions in 25 languages, and AI-generated summaries, action items, and follow-up emails. The free plan provides unlimited recording and 5 advanced AI summaries per month with no credit card required. Premium ($16/month annual) removes the AI summary cap and adds 15+ templates and Zapier. Team ($15/user/month annual) adds SSO and admin controls. Business ($28/user/month annual) adds Salesforce and HubSpot deep CRM sync, Deal View, and AI Scorecards. A 90-day money-back guarantee applies to all paid plans. The bot appears as a visible participant in meetings. No mobile recording app is available. Webex is not supported.

Key Features

  • Bot joining Zoom, Google Meet, and Microsoft Teams calls as a participant to record, transcribe, and summarize without manual intervention
  • Unlimited meeting recordings with no time limit and cloud storage included on the free plan with no credit card required
  • AI action item extraction and AI-drafted follow-up emails generated immediately after every meeting on Premium and above
  • Ask Fathom conversational AI for natural-language queries across the full meeting history and transcript library
  • Salesforce and HubSpot deep CRM sync automatically logging summaries and action items to deal records (Business plan)
  • AI Scorecards for sales coaching evaluating call quality and talk ratios across the sales team's meeting history (Business plan)

Pros & Cons

Pros

  • Free plan with unlimited recordings and transcription in 25 languages and 5 AI summaries/month requires no credit card — covering the full meeting documentation workflow for individuals attending fewer than 5 important meetings monthly at $0
  • G2 5.0/5 from thousands of reviews is one of the highest product ratings on G2 across any category; 90-day money-back guarantee on all paid plans (the longest in the AI notetaker category) provides no-risk evaluation beyond the free tier
  • Team plan at $15/user/month annual is $1/user/month cheaper than Premium ($16/month individual) despite adding SSO, admin controls, and team workspaces — making Team a better value per seat than Premium for groups of 2+
  • Business plan at $28/user/month eliminates 5–10 minutes of manual CRM logging per call for sales reps by automatically syncing call summaries and action items to Salesforce and HubSpot deal records

Cons

  • Free plan's 5 advanced AI summary limit per month creates an upgrade trigger for professionals attending more than 5 meeting-heavy days per month — and Premium pricing increased 27% in early 2026 (from $15/month to $19/month monthly) relative to pricing documented in older reviews
  • Bot appears as a visible participant named "[Name]'s Fathom Notetaker" in all supported platforms — meeting participants can see the recording bot, which creates disclosure obligations in legally sensitive, regulated industry, or confidential meeting contexts
  • No mobile recording app — meetings can only be captured on desktop or laptop devices; mobile-only meeting attendees cannot use Fathom's recording functionality
  • Webex and other video conferencing platforms are not supported — organizations whose primary meeting platform is Cisco Webex have no path to adopt Fathom

Who It's For

Best For

  • Individual professionals attending 5+ AI-summarized meetings per month who need unlimited AI meeting notes and follow-up emails at $16/month annual without team features
  • Sales teams who need automatic Salesforce and HubSpot CRM logging from call summaries, AI Scorecards for coaching, and Deal View for pipeline management on Business at $28/user/month
  • Researchers and product managers who need searchable meeting transcripts in 25 languages with Ask Fathom conversational query at the free tier or $16/month
  • Freelancers and consultants who need professional client meeting notes, action items, and follow-up email drafts at $0 (free) or $16/month without team administration overhead

Not Ideal For

  • Organizations using Webex as their primary video conferencing platform — Fathom does not support Webex and cannot be deployed in those environments
  • Teams in regulated industries (legal, healthcare, finance) where bot-visible meeting participation creates legal recording consent challenges or compliance barriers
  • Professionals who primarily attend meetings from smartphones or tablets — no mobile recording app means all meetings must be on desktop or laptop devices for Fathom to capture them
  • Organizations that need API access for custom integrations beyond Zapier without upgrading to Business tier pricing

Audience Scores

Business plan at $28/user/month annual provides Salesforce and HubSpot deep CRM sync that automatically logs call summaries, action items, and meeting outcomes to deal records — eliminating 5–10 minutes of manual CRM entry per call for a 10-rep team attending 5 calls daily at a cost of $280/month versus hours of recovered rep time weekly.

Free plan with unlimited recordings and basic summaries covers weekly stakeholder and sprint meetings at $0; Premium at $16/month annual adds unlimited AI action item extraction and Zapier integration for pushing tasks to Jira or Asana automatically — covering the meeting-to-task workflow at the lowest cost in the AI notetaker category.

Free unlimited transcription in 25 languages with searchable call history and Ask Fathom conversational query covers qualitative interview research workflows for academic and UX researchers at $0 for fewer than 5 AI-summarized interviews per month; Premium at $16/month annual provides unlimited AI summaries for high-volume interview programs.

Free unlimited recording and transcription at $0 with no credit card covers freelancers attending client calls and needing automatic transcripts without paying; Premium at $16/month annual with unlimited AI summaries and follow-up email drafts covers professionals managing 5+ client meetings weekly at a cost below any comparable competitor's paid entry tier.

Consider These Instead

When Not To Choose Fathom

Choose Fireflies.ai over Fathom when Webex support, voice-activated meeting bots (Fred), broader platform coverage including phone calls via dial-in, and a more established team administration interface are required — accepting Fireflies' $10/seat/month Pro versus Fathom's comparable pricing. Choose Otter.ai over Fathom when real-time live transcription visible to all participants during the meeting (not just post-meeting delivery) and integration with Otter's browser extension for non-bot recording are required. Choose tl;dv over Fathom when a European-based GDPR-native provider with a stronger regional presence, more granular timestamp clipping tools, or a preference for a non-bot recording approach is required, accepting tl;dv's free tier limitations.

Integrations

ZoomGoogle MeetMicrosoft TeamsHubspotSalesforceZapier

Known Limitations

feature gapecosystem weaknessreliability riskaccuracy variability